Okay, I guess I'm old now 'cause I didn't do a thing for St. Patty's Day. Or maybe I'm just boring. :) So Friday night I went home from work and did nothing really. That's always nice to do. ( I needed to stay home after spending a mint at J. Jill on Thursday night - I LOVE that store). Anyway, Saturday I got up and did some laundry and did the dishes and chores like that around the house. At 12:30pm I left for the groom school. I'm desperately trying to figure a way out of Corporate America and I think that grooming may be a good fit. I really love animals and I understand you can make some pretty great money in grooming. Being able to manage your time as you see fit is also a plus. So, groom school orientation was interesting. It's dirty business, I guess. Dog fur ALL OVER THE PLACE. Must be hard to keep things clean. Have to remember that when making my decision.
I was done at the groom school at about 1:30 and ran by the grocery store on my way home to pick up some much needed kitty food. They were very excited to see me when I returned. (They usually eat at about 7:00am so 1:30pm is really late for them!!)
So, back to my probably-not-so-interesting story. I had an appointment at 3pm for a facial. I've only ever had one facial and that one was done by a friend (an esthetician friend at a salon we both were working at) and it was nice but not particularly of the most professional nature. We were cutting up and playing around and she was giving me a hard time about some of my skin imperfections. So I didn't really know what to expect from a facial.
I had stopped into this salon when just passing by one day because I needed some waxing done. The owner was there alone and, fortunately, available to do the waxing. She was nice, the salon was super nice, and the work she did was great (I do have a lot of experience with waxing). So afterward when she suggested a facial with a hand massage and upper body massage for $65, it didn't take much for me to agree. It sounded fun. Knowing that I planned to go for an orientation at the groom school that day, and
not knowing how long it would take, I made the facial appointment at 3pm. Okay, so Friday night I get a call from the salon and it was the owner confirming my appointment and asking if I could come in at 2:30 instead of 3 because she had a cancellation. I reminded her that I had made the appointment later because I had an earlier commitment and wasn't sure I would make it by 2:30 but I would give it my best effort and would be no later than 3pm. WELL, I got there at 2:20 and waited and at about 2:45 she, the owner, came out with the client she was servicing and took me back into the room where she proceeded to ask me what service I was there for. WHAT?? When I told her a facial, she asked if I meant a regular one or a "European" one. WHAT?? I asked her the difference and she explained that the European one included the hand and upper body massage. So I explained to
her that I was expecting the European based on the way she had described the appointment and the facial. She tells me that she's not sure that she has enough time because she has another client coming in in 45 minutes and couldn't we do a regular facial for $45 and do the European next time?? I reluctantly agreed but explain to me how she was going to do any facial if she began at 3pm - my scheduled appointment time- and had booked someone else at 3:30pm???????
She said she'd be right back and went out front to settle up with that first client. She didn't come back for another 20 minutes!!! At about 5 after 3pm she comes in and I say "should we maybe reschedule this appointment?" and she says "no, I just called my next client and told her I'd be late." WHAT??? It was like she was implying that I was making her late. This is not the end of it either, while doing the facial she left the room twice. The first time for about 10 minutes and the second for about 20 minutes. The second time I think she had put a mask on my face so it may have been that it needed to stay on that long, but don't you think she should have told me that she was leaving the room and maybe why she was leaving the room and just maybe how long she'd be gone??? The last time she left I wondered if maybe she was done and I should get up and take the cotton ball thingys off of my eyes and rinse my face myself and leave. The next client had shown up anyway and she was out front chatting with her. I could hear them. But, no, she came back. Took the cotton ball thingys off of my eyes, rinsed my face and asked if I had enjoyed the facial. All I could manage was a "sure" (with very little enthusiasm). When I left the room I went up front to find her debating with that next client now about the fact that the client thought she was getting a service other than what the owner thought she was getting and did the client have the time to get the service that she had really wanted. Apparently the client thought that it would take much less time than it would actually take and she hadn't scheduled that much time into her day. WHATEVER!!! I can't begin to tell you how fed up I was at this point. I worked in the salon business for years - still do some of that work at home - and I have never experienced anything like that! People in the salon industry are a different breed, that's for sure, and I know that this lady is working by herself and trying to make a living in a tough industry, but this was crazy!!! I hope she isn't expecting me to make that appointment for the European facial. :)
I know you're tired of reading but I'm not done - we're just at Saturday at about 4pm. :) No, really not much more other than that I volunteered for a gallery show that benefited a golden retriever rescue organization that I help out with on occasion. It was nice. About 300 folks showed up at $25 each or more so I think that the group made some good money. Good stuff.
Sunday was a sleepy day. Sleep, read, clean. Sound like fun?
Thanks for listening to me ramble!! I love this blog thing. Kinda like a diary with potential feedback. :)